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How betharness Handles Your Personal Information

This Privacy Policy tells you exactly what data betharness collects when you open an account, make a deposit through PayPal, Venmo, or Play+, or access our platform from your phone — and what we do with it.

Account data collected at sign-upPayPal, Venmo & Play+ transaction recordsMobile device and session dataCookie and tracking disclosureYour right to access or delete data
betharness How betharness Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Got a question about what we hold on your account, or want to update something we have on file? Our support team handles privacy requests directly — no automated runaround. Reach out through any of the channels below and we'll confirm receipt and next steps.

Team online

Live Chat

Start a live chat session from your account dashboard. A real agent picks up privacy and data requests — no bot hand-off for account-level questions.

Email Support

Email us at the address listed in your account settings for written privacy requests, data-access inquiries, or deletion requests. We acknowledge within one business day.

Account Settings

Some data preferences — like marketing email opt-outs and cookie consent — can be updated directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply encryption to data at rest and in transit. Your session on mobile uses the same security layer as desktop — switching devices mid-session does not expose your account data. Here is how we approach each key area of your privacy.

Cookie Policy We use session cookies to keep you logged in and analytics cookies to measure which pages load well on mobile. You can limit non-essential cookies from your browser or account settings.
Account Security Your account password is stored as a salted hash — we cannot read it. Login attempts from unrecognized devices trigger an additional verification step before access is granted.
Data Retention We hold your account record for as long as your account is active. After you close an account, transaction records are kept for the period required by applicable state regulations, then deleted.
Third-Party Sharing We share data only with payment processors like PayPal and Venmo to complete transactions, and with identity-verification services to meet state eligibility requirements. No data is sold.

Common Questions About Your Privacy at betharness

These are the questions we actually get from account holders about data, cookies, payment records, and how to make changes. If yours isn't here, live chat gets you to someone who can help.

No. When you pay through PayPal or Venmo, the transaction completes on their platform. We receive only a confirmation and your display name — your credentials never pass through our system.

Email our support team using the address in your account settings and request a data summary. We'll compile your account record and send it to your verified email address within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We'll remove your personal data from active systems, though some transaction records are retained for the period required under applicable state law.

We log your device type, browser version, IP address, and session timestamps. This helps us detect unauthorized login attempts and keeps your account secure when you switch between mobile and desktop.

We use essential session cookies and optional analytics cookies. You can accept or limit non-essential cookies through your browser settings or within the cookie preferences panel in your account.

We check your general location at login to confirm you're in an eligible state, as access depends on local law. We do not track your precise GPS location or store continuous location history.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.